Human-centered.
Results-driven. Autonomous.
A user experience design generalist with 6 years of experience spanning enterprise and e-commerce, for companies large and small.
Achievements
SAP, 2024
Iterating to $5 Million
Thousands of workers, hundreds of assignments, and billions of dollars in transactions lie at the heart of this design process.
SAP, 2023
Active Users Grow to 18%
Two designers must join forces with a reclusive team in an attempt to empower users who are frightened by the product.
Solo Stove, 2021
5x Click-through Rate
When the fire pit business tries to advertise a product that customers don't want, what's a designer to do?
Medgear, 2019
Preventing a $200k Loss
A mom-and-pop company needs to refresh its medical scrubs brand, but change is not as simple as putting on new clothes.
Fundamentals
Three universal elements outline the way I design digital products.
1
Identify the users.
A successful design starts with an evidence-based understanding of people: their unique goals, behaviors, and context.
2
Define the problem.
The problem determines the design's purpose. Without a real problem, solutions lack validation and value.
3
Measure the outcomes.
Goals matter. I review how the product performs at solving problems and follow up with iterative improvements.
About Me
For me, it's about the outcomes. Design decisions effect change in people's lives, and I want to be part of making the world better. If you feel the same and are considering working with me, let's talk!
Beyond a designer, I am also a brunch enthusiast, leather craftsperson, amateur photographer, and highly-rated dog walker.
Thank you for visiting my portfolio, and feel free to connect on LinkedIn.
© 2025 Jason Wong